Online Communication
Head Office: Wellington | Branches: New Plymouth, Palmerston North, Christchurch | Servicing: NZ wide

Online - an established New Zealand network and communications infrastructure company

Online is the expert in technology - providing brand-independent design, installation and support of cabling systems, camera surveillance systems, wireless networks, and AV and MATV systems.
Online is a New Zealand limited liability company owned and operated by senior members of its leadership team. As a freehold company with substantial financial reserves, Online has operated successfully since 1988 and has built a strong reputation for professionalism, reliability, and consistent client support.
Speak with our experienced team to explore network and communications solutions supported by long-term expertise.

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Skilled team with nationwide capability

Online comprises a team of experienced project managers and technical specialists who design, install and maintain network and communications systems across a wide range of environments. The company employs 50 permanent staff located across the head office in Wellington and branch offices in Palmerston North, New Plymouth and Christchurch.
Projects delivered beyond these core regions are supported through long-established partnerships with companies throughout New Zealand. All projects are centrally managed by Online-based project managers, ensuring consistent standards, clear communication and coordinated nationwide support.

THE DIRECTORS

Client-focused philosophy

Online is committed to meeting and exceeding client requirements and expectations. The team works proactively to anticipate operational needs, delivering services informed by a clear understanding of each client’s business environment. By analysing how its solutions support client objectives, Online continually identifies opportunities to enhance performance and add measurable value.

Measured growth and long-term commitment

Online’s strategy is focused on measured, sustainable growth and the continual refinement of its professionally designed and delivered systems and services. The company remains committed to expanding its capabilities while maintaining the high standards of quality, service and performance that define its reputation. Online has built a proven and resilient business model that supports long-term client partnerships and consistence delivery excellence.

Comprehensive service capabilities

Online delivers integrated network and communications solutions through a range of specialist services designed to work together seamlessly:
  • Communications Cabling Solutions – Structured copper and fibre cabling designed, installed, tested, and certified for long-term performance.
  • Wi-Fi Systems – Secure, high-performance wireless networks, from single sites to large-scale and nationwide deployments.
  • Surveillance Camera Systems – End-to-end CCTV solutions using trusted technologies, from advice and design through to installation and commissioning.
  • Associated Services – Complementary services including power, hardware, specialist cabling, AV, Starlink, testing, and documentation.
  • Nationwide Service – Centrally managed projects delivered consistently across New Zealand with local expertise and clear accountability.
Business, Enterprise, and Government Services for: Cabling Systems, Surveillance Camera Systems, Wireless Networks, AV Systems, and more

What is different about Team Online?

Owner-operated
100% Owned and operated by senior Team Online members.
Employees not subcontractors
We have 50 full-time employees.
Longevity
Online has been in successful operation for over 38 years. Many team members have been part of Online for decades.
Project Managers that know what they are talking about!
A unique aspect of Online's project / account management team is that all of our project managers have wide experience and training as installers before graduating to the position of project / account manager. This ensures real world experience (measured in decades) when designing systems, managing installations and assisting our clients. We have a BICSI RCDD qualified team and a DCDC (in progress); the highest industry qualifications available.
Accessible
Available 24 hours and real people answer the phone. 
Nationwide
We cover the complete country, but with centralised project management.
Knowledge
Online staff are fully trained and experienced; their knowledge in this industry is second to none.
Wide range of services and products
Cabling systems, camera surveillance systems, wireless networks, AV and MATV installations, bespoke Installations and a whole lot more!
Design
We don't just install - we design, install and maintain your systems. Our design team excel in this area and have the experience and qualifications to prove it.
Brand independent
Online has a full range of quality brands - we select the right one for each installation.
Excellence focused
Online's goal is excellent design and installations.
Safety focused
Online understand health and safety, we have developed our own custom H&S system and have an excellent H&S record and culture, including an H&S leadership team.
Great documentation
We strive to be professional in everything that we do - that includes presentation, completeness and accuracy of our quotations and documentation.